[:en]So, let’s get the bad news out of the way first. Once again, electricity prices have been increased. From the beginning of January this year, the state electricity price that applies to about 17 million households in Spain was increased by another 9.8%. This is part of a global trend, and energy prices generally will continue to soar over the coming years. It is why at Oasis, we are big believers in energy efficiency and renewable energy. As prices continue to increase, they are going to really eat into people’s disposable income. For most of us, the increases thus far have been an inconvenience, rather anything more serious. Unfortunately, that is beginning to change. Not only, we do have increased energy prices, but inflation is just beginning to take hold across the globe. Food and commodity prices are rising dramatically, although they haven’t filtered through yet to the retail environment. Soon, we will start to notice substantial differences in prices when we go shopping.

Enough of the bad news! The good news is that the government grants for renewable energy are back up and running again for 2011. There is an annual quota set aside for grants and last year, we did a lot of solar installations, whereby we were able to pass on typical discounts of 40-50% to our clients. However, we had a lot of people coming to us in the latter stages of the year looking into solar and renewable energy installations, only to find out that the grants had run out for the year.

What’s more, we don’t know what the annual quota is, and it wouldn’t surprise us at all if the quota had been reduced, due to the state of public finances. Therefore, if it is something of interest, then it’s worth acting sooner rather than later. We would also just like to remind people once again that the grants can only be acquired through an installation company – like Oasis – that has the full accreditation from the ‘Junta de Andalucia’.

[:es]So, let’s get the bad news out of the way first. Once again, electricity prices have been increased. From the beginning of January this year, the state electricity price that applies to about 17 million households in Spain was increased by another 9.8%. This is part of a global trend, and energy prices generally will continue to soar over the coming years. It is why at Oasis, we are big believers in energy efficiency and renewable energy. As prices continue to increase, they are going to really eat into people’s disposable income. For most of us, the increases thus far have been an inconvenience, rather anything more serious. Unfortunately, that is beginning to change. Not only, we do have increased energy prices, but inflation is just beginning to take hold across the globe. Food and commodity prices are rising dramatically, although they haven’t filtered through yet to the retail environment. Soon, we will start to notice substantial differences in prices when we go shopping.

Enough of the bad news! The good news is that the government grants for renewable energy are back up and running again for 2011. There is an annual quota set aside for grants and last year, we did a lot of solar installations, whereby we were able to pass on typical discounts of 40-50% to our clients. However, we had a lot of people coming to us in the latter stages of the year looking into solar and renewable energy installations, only to find out that the grants had run out for the year.

What’s more, we don’t know what the annual quota is, and it wouldn’t surprise us at all if the quota had been reduced, due to the state of public finances. Therefore, if it is something of interest, then it’s worth acting sooner rather than later. We would also just like to remind people once again that the grants can only be acquired through an installation company – like Oasis – that has the full accreditation from the ‘Junta de Andalucia’.

[:no]So, let’s get the bad news out of the way first. Once again, electricity prices have been increased. From the beginning of January this year, the state electricity price that applies to about 17 million households in Spain was increased by another 9.8%. This is part of a global trend, and energy prices generally will continue to soar over the coming years. It is why at Oasis, we are big believers in energy efficiency and renewable energy. As prices continue to increase, they are going to really eat into people’s disposable income. For most of us, the increases thus far have been an inconvenience, rather anything more serious. Unfortunately, that is beginning to change. Not only, we do have increased energy prices, but inflation is just beginning to take hold across the globe. Food and commodity prices are rising dramatically, although they haven’t filtered through yet to the retail environment. Soon, we will start to notice substantial differences in prices when we go shopping.

Enough of the bad news! The good news is that the government grants for renewable energy are back up and running again for 2011. There is an annual quota set aside for grants and last year, we did a lot of solar installations, whereby we were able to pass on typical discounts of 40-50% to our clients. However, we had a lot of people coming to us in the latter stages of the year looking into solar and renewable energy installations, only to find out that the grants had run out for the year.

What’s more, we don’t know what the annual quota is, and it wouldn’t surprise us at all if the quota had been reduced, due to the state of public finances. Therefore, if it is something of interest, then it’s worth acting sooner rather than later. We would also just like to remind people once again that the grants can only be acquired through an installation company – like Oasis – that has the full accreditation from the ‘Junta de Andalucia’.

[:]

Managing costs is still very much the order of the day and in our world, that means more emphasis on maintenance and efficiency. The Spanish government have just put up electricity prices another 9.8% for the estimated 17 million Spanish households on the “price of last resort” tariff, and energy prices in general continue to soar with inflation. It’s never been so important to have a good running efficient heating/cooling system that’s going to keep your running costs to a minimum whilst also maximising its lifespan potential.

On that basis, we’ve decided to offer all those who have had Oasis installations a special deal on maintenance contracts, providing them with an extra ‘Super Guarantee’ at minimum cost which will then extend the warranty to 5 years. The Super Guarantee will be eligible for all maintenance contracts – both existing or new ones – for any Oasis installation (whether it’s air conditioning, heating or solar) carried out since January 1st 2008. For example, if the existing warranty is valid for 2 years (and in some cases, that means it may have already expired), the Super Guarantee will extend that warranty to 5 years.

The cost of the maintenance contract and the Super Guarantee will of course depend on the type and size of the original installation, so anyone interested will have to get in contact so we can provide you with an accurate quote. Furthermore, we will provide a 20% discount on the Super Guarantee if you take out the maintenance contract and Super Guarantee during the first quarter of 2011.

This is the time of the the year our customers call us up needing urgent help because they’ve just turned on the heating again, only to find it doesn’t work. Although we install and repair all types of heating systems, it’s the importance of good boiler maintenance that deserves special attention. We can’t emphasise enough to our clients the importance of good maintenance. Much like we service our cars to save us from much bigger costs further down the line, we need to have the same attitude towards all types of heating & cooling systems.

However, it’s also very important to choose the right company to do your servicing. ‘Which?’ magazine did an investigation into gas engineers in the UK back in 2009. They set up a boiler with a minor fault (and secret cameras) and got 10 different gas engineers around. The results were pretty shocking, this is what they found:

“Of our 10 gas engineers, one gas engineer failed to turn up. Of the other nine gas engineers, three were so bad we reported them to safety watchdog the Gas Safe Register. The Gas Safe Register said that the engineers were negligent, and launched an investigation. It is a legal requirement that anyone carrying out gas work should be on the Gas Safe Register.

What the Which? boiler investigation found:
– Two gas engineers did a very good job
– One gas engineer condemned our boiler and then disconnected the gas – even though it was perfectly safe
– Two gas engineers told us they had carried out checks which we knew they hadn’t done
– Five gas engineers failed to correct the boiler’s gas pressure
– Three gas engineers didn’t check whether our boiler needed cleaning. This is important, as a dirty boiler won’t work efficiently
– All of the gas engineers managed to fix the fault we introduced to stop the boiler working, apart from the one who condemned it – he didn’t get that far.”

We wouldn’t highlight this investigation unless we were sure that we will do the job properly for you. Not only do we have very professional and conscientious technicians that will make sure that the boiler is functioning correctly but we also have the special kit to carry out a proper combustion analysis to ensure that there is no danger from any toxic emissions like carbon monoxide.

[:en]Our ethos at Oasis is always to focus on the highest quality in everything we do. We make sure that we only employ technicians with the necessary qualifications, extensive knowledge and experience, and a really professional attitude. What’s more, we only install equipment that we know has a reputation for being high quality and reliable. Quite simply, we aim to deliver a better service / product than anyone else.

Sometimes we lose out on opportunities due to this ethos because it means we’re not always going to be the cheapest option available. We’re not the most expensive either…we aim to deliver the best value.

There are still those who don’t fully appreciate that choosing mechanical equipment – particularly when it comes to air conditioning and heating – is a bit like choosing a car. If you go for the cheapest option, then the chances are that you will get the worst quality equipment which will lead to an inefficient system that brings all sorts of costly problems further down the line.

Most of us in the industrialised world don’t buy the cheapest car on the market.
Whilst the look and feel of the car will play a part in the purchasing decision, so will the reliability and quality of the engineering. By and large, you get what you pay for.

However, there is of course the very odd occasion when even the most reliable and reputable equipment might fail and sometimes it’s due to an external fault. I’m reminded of the Quantas flight a couple of days ago that had a major engine failure – a Rolls Royce engine no less!

We had an unfortunate incident recently with a client for whom we had installed a Daikin air conditioning system. Daikin has been our preferred air conditioning brand since we began (although we do install other brands as well, specifically Japanese brands). They are undoubtedly the best and most reliable. However, our client had a nightmare, the Daikin system had a major problem after a couple of years and he was understandably very frustrated. The chances are it was caused by a big fluctuation in the electrical current, something that’s quite common in Spain.

Perhaps the lesson learned is that very occasionally, high expectations can create bigger frustrations, but that won’t put us off always striving to be the Rolls Royce of our field.

[:es]Nuestro espíritu en Oasis es siempre enfocarse en la más alta calidad en todo lo que hacemos. Nos aseguramos de que solo empleamos técnicos con las calificaciones necesarias, amplios conocimientos y experiencia, y una actitud realmente profesional. Además, solo instalamos equipos que sabemos que tienen fama de ser de alta calidad y confiables. En pocas palabras, nuestro objetivo es ofrecer un mejor servicio / producto que cualquier otra persona.

A veces perdemos oportunidades debido a este espíritu, porque significa que no siempre seremos la opción más barata disponible. Tampoco somos los más caros … buscamos ofrecer el mejor valor.

Todavía hay quienes no aprecian por completo que elegir un equipo mecánico, particularmente cuando se trata de aire acondicionado y calefacción, sea como elegir un automóvil. Si opta por la opción más barata, lo más probable es que obtenga los equipos de peor calidad, lo que conducirá a un sistema ineficiente que traerá toda clase de problemas costosos más adelante.

La mayoría de nosotros en el mundo industrializado no compramos el automóvil más barato del mercado.
Si bien la apariencia del automóvil tendrá un papel en la decisión de compra, también lo hará la confiabilidad y la calidad de la ingeniería. En general, obtienes lo que pagas.

Sin embargo, existe por supuesto la muy extraña ocasión en que incluso el equipo más confiable y confiable podría fallar y, a veces, se debe a una falla externa. Me acuerdo del vuelo de Quantas hace un par de días que tuvo una falla importante en el motor: ¡un motor Rolls Royce no menos!

Recientemente tuvimos un desafortunado incidente con un cliente para el que habíamos instalado un sistema de aire acondicionado Daikin. Daikin ha sido nuestra marca preferida de aire acondicionado desde que comenzamos (aunque también instalamos otras marcas, específicamente marcas japonesas). Sin duda son los mejores y más confiables. Sin embargo, nuestro cliente tuvo una pesadilla, el sistema Daikin tuvo un gran problema después de un par de años y estaba comprensiblemente muy frustrado. Lo más probable es que haya sido causado por una gran fluctuación en la corriente eléctrica, algo que es bastante común en España.

Tal vez la lección aprendida es que muy ocasionalmente, las altas expectativas pueden crear mayores frustraciones, pero eso no nos desanimará siempre tratando de ser el Rolls Royce de nuestro campo.[:no]Vårt etos på Oasis er alltid å fokusere på høyeste kvalitet i alt vi gjør. Vi sørger for at vi bare benytter teknikere med nødvendige kvalifikasjoner, omfattende kunnskap og erfaring, og en virkelig profesjonell holdning. I tillegg installerer vi bare utstyr som vi vet har et rykte for å være høy kvalitet og pålitelig. Ganske enkelt, vi tar sikte på å levere en bedre service / produkt enn noen andre.

Noen ganger mister vi muligheter på grunn av dette etos fordi det betyr at vi ikke alltid kommer til å være det billigste alternativet som er tilgjengelig. Vi er heller ikke den dyreste heller … Vi tar sikte på å levere den beste verdien.

Det er fortsatt de som ikke fullt ut forstår at det å velge mekanisk utstyr – spesielt når det gjelder klimaanlegg og oppvarming – er litt som å velge bil. Hvis du går for det billigste alternativet, er sjansene at du får det verste kvalitetsutstyret som vil føre til et ineffektivt system som bringer alle slags kostbare problemer videre nedover linjen.

De fleste av oss i den industrialiserte verden kjøper ikke den billigste bilen på markedet.
Mens utseendet på bilen vil utgjøre en rolle i innkjøpsbeslutningen, vil det også være påliteligheten og kvaliteten på konstruksjonen. I stor grad får du det du betaler for.

Men det er selvsagt veldig merkelig anledning når selv det mest pålitelige og anerkjente utstyret kan mislykkes, og noen ganger skyldes det en ekstern feil. Jeg er påminnet om Quantas-flyet for et par dager siden, som hadde en stor motorfeil – en Rolls Royce-motor ikke mindre!

Vi hadde en uheldig hendelse nylig med en klient for hvem vi hadde installert et Daikin-klimaanlegg. Daikin har vært vår foretrukne air condition merkevare siden vi begynte (selv om vi også installerer andre merker i tillegg, spesielt japanske merker). De er utvilsomt de beste og mest pålitelige. Men vår klient hadde et mareritt, Daikin-systemet hadde et stort problem etter et par år, og han var forståelig nok veldig frustrert. Sjansene er at det var forårsaket av stor svingning i elektrisk strøm, noe som er ganske vanlig i Spania.

Kanskje leksjonen er lært, at høye forventninger kan skape større frustrasjoner, men det vil ikke sette seg av med å alltid være Rolls Royce i vårt felt.[:]

[:en]So, let’s get the bad news out of the way first. Once again, electricity prices have been increased. From the beginning of January this year, the state electricity price that applies to about 17 million households in Spain was increased by another 9.8%. This is part of a global trend, and energy prices generally will continue to soar over the coming years. It is why at Oasis, we are big believers in energy efficiency and renewable energy. As prices continue to increase, they are going to really eat into people’s disposable income. For most of us, the increases thus far have been an inconvenience, rather anything more serious. Unfortunately, that is beginning to change. Not only, we do have increased energy prices, but inflation is just beginning to take hold across the globe. Food and commodity prices are rising dramatically, although they haven’t filtered through yet to the retail environment. Soon, we will start to notice substantial differences in prices when we go shopping.

Enough of the bad news! The good news is that the government grants for renewable energy are back up and running again for 2011. There is an annual quota set aside for grants and last year, we did a lot of solar installations, whereby we were able to pass on typical discounts of 40-50% to our clients. However, we had a lot of people coming to us in the latter stages of the year looking into solar and renewable energy installations, only to find out that the grants had run out for the year.

What’s more, we don’t know what the annual quota is, and it wouldn’t surprise us at all if the quota had been reduced, due to the state of public finances. Therefore, if it is something of interest, then it’s worth acting sooner rather than later. We would also just like to remind people once again that the grants can only be acquired through an installation company – like Oasis – that has the full accreditation from the ‘Junta de Andalucia’.

[:es]So, let’s get the bad news out of the way first. Once again, electricity prices have been increased. From the beginning of January this year, the state electricity price that applies to about 17 million households in Spain was increased by another 9.8%. This is part of a global trend, and energy prices generally will continue to soar over the coming years. It is why at Oasis, we are big believers in energy efficiency and renewable energy. As prices continue to increase, they are going to really eat into people’s disposable income. For most of us, the increases thus far have been an inconvenience, rather anything more serious. Unfortunately, that is beginning to change. Not only, we do have increased energy prices, but inflation is just beginning to take hold across the globe. Food and commodity prices are rising dramatically, although they haven’t filtered through yet to the retail environment. Soon, we will start to notice substantial differences in prices when we go shopping.

Enough of the bad news! The good news is that the government grants for renewable energy are back up and running again for 2011. There is an annual quota set aside for grants and last year, we did a lot of solar installations, whereby we were able to pass on typical discounts of 40-50% to our clients. However, we had a lot of people coming to us in the latter stages of the year looking into solar and renewable energy installations, only to find out that the grants had run out for the year.

What’s more, we don’t know what the annual quota is, and it wouldn’t surprise us at all if the quota had been reduced, due to the state of public finances. Therefore, if it is something of interest, then it’s worth acting sooner rather than later. We would also just like to remind people once again that the grants can only be acquired through an installation company – like Oasis – that has the full accreditation from the ‘Junta de Andalucia’.

[:no]So, let’s get the bad news out of the way first. Once again, electricity prices have been increased. From the beginning of January this year, the state electricity price that applies to about 17 million households in Spain was increased by another 9.8%. This is part of a global trend, and energy prices generally will continue to soar over the coming years. It is why at Oasis, we are big believers in energy efficiency and renewable energy. As prices continue to increase, they are going to really eat into people’s disposable income. For most of us, the increases thus far have been an inconvenience, rather anything more serious. Unfortunately, that is beginning to change. Not only, we do have increased energy prices, but inflation is just beginning to take hold across the globe. Food and commodity prices are rising dramatically, although they haven’t filtered through yet to the retail environment. Soon, we will start to notice substantial differences in prices when we go shopping.

Enough of the bad news! The good news is that the government grants for renewable energy are back up and running again for 2011. There is an annual quota set aside for grants and last year, we did a lot of solar installations, whereby we were able to pass on typical discounts of 40-50% to our clients. However, we had a lot of people coming to us in the latter stages of the year looking into solar and renewable energy installations, only to find out that the grants had run out for the year.

What’s more, we don’t know what the annual quota is, and it wouldn’t surprise us at all if the quota had been reduced, due to the state of public finances. Therefore, if it is something of interest, then it’s worth acting sooner rather than later. We would also just like to remind people once again that the grants can only be acquired through an installation company – like Oasis – that has the full accreditation from the ‘Junta de Andalucia’.

[:]

Managing costs is still very much the order of the day and in our world, that means more emphasis on maintenance and efficiency. The Spanish government have just put up electricity prices another 9.8% for the estimated 17 million Spanish households on the “price of last resort” tariff, and energy prices in general continue to soar with inflation. It’s never been so important to have a good running efficient heating/cooling system that’s going to keep your running costs to a minimum whilst also maximising its lifespan potential.

On that basis, we’ve decided to offer all those who have had Oasis installations a special deal on maintenance contracts, providing them with an extra ‘Super Guarantee’ at minimum cost which will then extend the warranty to 5 years. The Super Guarantee will be eligible for all maintenance contracts – both existing or new ones – for any Oasis installation (whether it’s air conditioning, heating or solar) carried out since January 1st 2008. For example, if the existing warranty is valid for 2 years (and in some cases, that means it may have already expired), the Super Guarantee will extend that warranty to 5 years.

The cost of the maintenance contract and the Super Guarantee will of course depend on the type and size of the original installation, so anyone interested will have to get in contact so we can provide you with an accurate quote. Furthermore, we will provide a 20% discount on the Super Guarantee if you take out the maintenance contract and Super Guarantee during the first quarter of 2011.

This is the time of the the year our customers call us up needing urgent help because they’ve just turned on the heating again, only to find it doesn’t work. Although we install and repair all types of heating systems, it’s the importance of good boiler maintenance that deserves special attention. We can’t emphasise enough to our clients the importance of good maintenance. Much like we service our cars to save us from much bigger costs further down the line, we need to have the same attitude towards all types of heating & cooling systems.

However, it’s also very important to choose the right company to do your servicing. ‘Which?’ magazine did an investigation into gas engineers in the UK back in 2009. They set up a boiler with a minor fault (and secret cameras) and got 10 different gas engineers around. The results were pretty shocking, this is what they found:

“Of our 10 gas engineers, one gas engineer failed to turn up. Of the other nine gas engineers, three were so bad we reported them to safety watchdog the Gas Safe Register. The Gas Safe Register said that the engineers were negligent, and launched an investigation. It is a legal requirement that anyone carrying out gas work should be on the Gas Safe Register.

What the Which? boiler investigation found:
– Two gas engineers did a very good job
– One gas engineer condemned our boiler and then disconnected the gas – even though it was perfectly safe
– Two gas engineers told us they had carried out checks which we knew they hadn’t done
– Five gas engineers failed to correct the boiler’s gas pressure
– Three gas engineers didn’t check whether our boiler needed cleaning. This is important, as a dirty boiler won’t work efficiently
– All of the gas engineers managed to fix the fault we introduced to stop the boiler working, apart from the one who condemned it – he didn’t get that far.”

We wouldn’t highlight this investigation unless we were sure that we will do the job properly for you. Not only do we have very professional and conscientious technicians that will make sure that the boiler is functioning correctly but we also have the special kit to carry out a proper combustion analysis to ensure that there is no danger from any toxic emissions like carbon monoxide.

[:en]Our ethos at Oasis is always to focus on the highest quality in everything we do. We make sure that we only employ technicians with the necessary qualifications, extensive knowledge and experience, and a really professional attitude. What’s more, we only install equipment that we know has a reputation for being high quality and reliable. Quite simply, we aim to deliver a better service / product than anyone else.

Sometimes we lose out on opportunities due to this ethos because it means we’re not always going to be the cheapest option available. We’re not the most expensive either…we aim to deliver the best value.

There are still those who don’t fully appreciate that choosing mechanical equipment – particularly when it comes to air conditioning and heating – is a bit like choosing a car. If you go for the cheapest option, then the chances are that you will get the worst quality equipment which will lead to an inefficient system that brings all sorts of costly problems further down the line.

Most of us in the industrialised world don’t buy the cheapest car on the market.
Whilst the look and feel of the car will play a part in the purchasing decision, so will the reliability and quality of the engineering. By and large, you get what you pay for.

However, there is of course the very odd occasion when even the most reliable and reputable equipment might fail and sometimes it’s due to an external fault. I’m reminded of the Quantas flight a couple of days ago that had a major engine failure – a Rolls Royce engine no less!

We had an unfortunate incident recently with a client for whom we had installed a Daikin air conditioning system. Daikin has been our preferred air conditioning brand since we began (although we do install other brands as well, specifically Japanese brands). They are undoubtedly the best and most reliable. However, our client had a nightmare, the Daikin system had a major problem after a couple of years and he was understandably very frustrated. The chances are it was caused by a big fluctuation in the electrical current, something that’s quite common in Spain.

Perhaps the lesson learned is that very occasionally, high expectations can create bigger frustrations, but that won’t put us off always striving to be the Rolls Royce of our field.

[:es]Nuestro espíritu en Oasis es siempre enfocarse en la más alta calidad en todo lo que hacemos. Nos aseguramos de que solo empleamos técnicos con las calificaciones necesarias, amplios conocimientos y experiencia, y una actitud realmente profesional. Además, solo instalamos equipos que sabemos que tienen fama de ser de alta calidad y confiables. En pocas palabras, nuestro objetivo es ofrecer un mejor servicio / producto que cualquier otra persona.

A veces perdemos oportunidades debido a este espíritu, porque significa que no siempre seremos la opción más barata disponible. Tampoco somos los más caros … buscamos ofrecer el mejor valor.

Todavía hay quienes no aprecian por completo que elegir un equipo mecánico, particularmente cuando se trata de aire acondicionado y calefacción, sea como elegir un automóvil. Si opta por la opción más barata, lo más probable es que obtenga los equipos de peor calidad, lo que conducirá a un sistema ineficiente que traerá toda clase de problemas costosos más adelante.

La mayoría de nosotros en el mundo industrializado no compramos el automóvil más barato del mercado.
Si bien la apariencia del automóvil tendrá un papel en la decisión de compra, también lo hará la confiabilidad y la calidad de la ingeniería. En general, obtienes lo que pagas.

Sin embargo, existe por supuesto la muy extraña ocasión en que incluso el equipo más confiable y confiable podría fallar y, a veces, se debe a una falla externa. Me acuerdo del vuelo de Quantas hace un par de días que tuvo una falla importante en el motor: ¡un motor Rolls Royce no menos!

Recientemente tuvimos un desafortunado incidente con un cliente para el que habíamos instalado un sistema de aire acondicionado Daikin. Daikin ha sido nuestra marca preferida de aire acondicionado desde que comenzamos (aunque también instalamos otras marcas, específicamente marcas japonesas). Sin duda son los mejores y más confiables. Sin embargo, nuestro cliente tuvo una pesadilla, el sistema Daikin tuvo un gran problema después de un par de años y estaba comprensiblemente muy frustrado. Lo más probable es que haya sido causado por una gran fluctuación en la corriente eléctrica, algo que es bastante común en España.

Tal vez la lección aprendida es que muy ocasionalmente, las altas expectativas pueden crear mayores frustraciones, pero eso no nos desanimará siempre tratando de ser el Rolls Royce de nuestro campo.[:no]Vårt etos på Oasis er alltid å fokusere på høyeste kvalitet i alt vi gjør. Vi sørger for at vi bare benytter teknikere med nødvendige kvalifikasjoner, omfattende kunnskap og erfaring, og en virkelig profesjonell holdning. I tillegg installerer vi bare utstyr som vi vet har et rykte for å være høy kvalitet og pålitelig. Ganske enkelt, vi tar sikte på å levere en bedre service / produkt enn noen andre.

Noen ganger mister vi muligheter på grunn av dette etos fordi det betyr at vi ikke alltid kommer til å være det billigste alternativet som er tilgjengelig. Vi er heller ikke den dyreste heller … Vi tar sikte på å levere den beste verdien.

Det er fortsatt de som ikke fullt ut forstår at det å velge mekanisk utstyr – spesielt når det gjelder klimaanlegg og oppvarming – er litt som å velge bil. Hvis du går for det billigste alternativet, er sjansene at du får det verste kvalitetsutstyret som vil føre til et ineffektivt system som bringer alle slags kostbare problemer videre nedover linjen.

De fleste av oss i den industrialiserte verden kjøper ikke den billigste bilen på markedet.
Mens utseendet på bilen vil utgjøre en rolle i innkjøpsbeslutningen, vil det også være påliteligheten og kvaliteten på konstruksjonen. I stor grad får du det du betaler for.

Men det er selvsagt veldig merkelig anledning når selv det mest pålitelige og anerkjente utstyret kan mislykkes, og noen ganger skyldes det en ekstern feil. Jeg er påminnet om Quantas-flyet for et par dager siden, som hadde en stor motorfeil – en Rolls Royce-motor ikke mindre!

Vi hadde en uheldig hendelse nylig med en klient for hvem vi hadde installert et Daikin-klimaanlegg. Daikin har vært vår foretrukne air condition merkevare siden vi begynte (selv om vi også installerer andre merker i tillegg, spesielt japanske merker). De er utvilsomt de beste og mest pålitelige. Men vår klient hadde et mareritt, Daikin-systemet hadde et stort problem etter et par år, og han var forståelig nok veldig frustrert. Sjansene er at det var forårsaket av stor svingning i elektrisk strøm, noe som er ganske vanlig i Spania.

Kanskje leksjonen er lært, at høye forventninger kan skape større frustrasjoner, men det vil ikke sette seg av med å alltid være Rolls Royce i vårt felt.[:]

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